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  • Don’t Do More, Do The Right Things

    photo of someone balancing Doing more isn’t always the solution to a productivity problem. I had recently discovered this when I evaluated the progress I was making on some projects I was working on. When I realized that I was attempting to do more in an effort to get more work done, I found it wasn’t giving the results desired.

    I know that many others do the same thing. It’s an attempt to fill the to do lists and project management systems with the tasks, items, milestones, and goals we need to hit. While goals and objectives are crucial to seeing the end to a project, how you get there can be done by traveling on different roads. Which road you travel however can often determine the smoothness of the ride, and the overall trip time (OTT).

    What happens to the OTT if you are doing more, but not the right things? How can you know what the right things are to do?

    Ask yourself the following questions to evaluate if the task is the right thing, or not:

    • Is it actionable? – Meaning can you take some real action on the task
    • Does it align with the end goal? – Can it clearly match up with the end destination, or goal
    • Does it maximize my use of time? – Is it the best use of time? Email, while a great tool, can be a huge time sink if you aren’t careful. Consider alternative ways to communicate such as an internal project management system, or task list

    Some of the most productive thinkers out there, leverage technology to help them do their jobs. While technology is a wonderful resource and tool to help you accomplish things, sometimes it can get in the way.

    Spend less time learning a system, and more time building a process.

    Question: What have you found helps increase your productivity?

    (photo credit: nezitic)

  • 5 Tips For Mobile Lead Generation

    It’s no secret that more people are trading in their basic cellular phones and upgrading to smart phones and this trend doesn’t seem to be ending anytime soon. If you’re like most business owners, you know that just advertising won’t cut it anymore.

    Today’s consumers can have technology in their hands so you’re going to want to be right there with them. Mobile lead generation gives you the power to render new clients as well as build rapport with current customers.

    Listed below are some the of top ways to develop your patron base.

    Apps

    I’m sure you’ve heard their phrase, “there’s an app for that,” and if you’ve ever searched on a smart phone, there certainly is an app for about anything you’re interested in. Having an application available in the Apple App Store or Google Play Store is a sure-fire way for mobile lead generation.

    QR Codes

    There’s a reason it’s called Quick Response Codes. Using the camera function on your smart phone, you can take a picture of the barcode like code and get instantly transported to your company’s website.

    X (X (formerly Twitter))

    Not only can you use X (X (formerly Twitter)) on your desktop, but you can also use it on your smart phone. With over 190 million users (600 million estimated in 2025) on the social networking site, as of July 2011, as a business owner you can potentially reach all these people when they are on the go.

    Text Messages

    Having a special or just received a new shipment in? Instantly announce this information to your customers through an opt-in text message. You can even offer specials to those who show the text.

    Advertising

    Advertising on other popular apps, where it makes sense, can lead to numerous mobile lead gen opportunities in just one click.

  • 3 Inbound Marketing Ideas to Grow Sales

    Inbound marketing is creating content that will bring clients to your website using various search engines and inbound links. Your site needs to be full of fresh and relevant information that doesn’t sell as much as it educates. You want clients to feel like they found you, instead of feeling like you were invasive and hitting them with a marketing message. The greatest thing about inbound marketing is that, besides your time investment in creating content, it is free!

    When you consider the cost and the ease of doing inbound marketing, where you are found by people who are already interested in learning about or are already shopping in your industry, having some inbound marketing ideas to take advantage of is a no-brainer.

    Here are three great content ideas that will make your website a “go-to” place as opposed to a “drag-them-to” place:

    1. Industry News

    When making decisions, customers and clients will often investigate the industry itself. What are the new products? What companies are in the news? Fresh industry news content will be hit upon by search engines and will drive traffic to your website.

    2. Company news

    Go ahead and put it out there, this is one of those inbound marketing ideas that is simple, yet incredibly effective. Everything that is happening in your company, from new hires to retirees. Put a human face to your website, people want to know they are dealing with other human beings, and not just a computer monitor.

    3. Product testimonials and customer stories

    There is no amount of glittery and flowery sales talk that can replace a good, honest, real-life testimonial from a satisfied customer. Invite your customers and clients to share their stories on your website and watch as potential sales line up to read them.

  • Social Media’s Influence on Internet Marketing

    Social media marketing has emerged as an important inbound internet marketing strategy. The key to using social media in your marketing program is understanding how social media can promote your brand and build strong customer relationships.

    Currently, the most important social media platforms for building these relationships are Facebook, X (formerly Twitter), and LinkedIn. While they both have large numbers of users, they are quite different in their focus. Facebook exists to promote networks of users with shared interests: families, classmates, and other groups can easily share information using their Facebook accounts. Facebook also allows users to create pages that exist separately from Facebook user accounts.

    For businesses looking to use social media marketing, creating a Facebook page is an important first step. Facebook pages are designed for groups and businesses to promote themselves. Using a Facebook page, you can announce changes on your website, promote special deals, and invite users to “like” your website. This draws more traffic to your website and helps promote your brand to Facebook users.

    Businesses also have the opportunity to create a LinkedIn company page. These have increased in importance in expanding visibility. With the ability to add Products and Services to your LinkedIn companies page you are able to encourage the market to recommend the product to others, while making it easy to get more information.

    X (formerly Twitter) gives users the ability to communicate with their social network using 140 character messages called tweets. X (formerly Twitter) can be a powerful marketing tool if it is used regularly. By sending out tweets on a regular basis, potential customers learn about your business and can follow you through updates on your X (formerly Twitter) account.

    Using social media marketing is just part of an overall marketing and brand development strategy. First, it is important to build engaging content that speaks to your potential customers. With strong content that exists on the Web, you can use social media to attract users to that content and convert leads to loyal repeat customers.

  • Top 5 Effective Inbound Marketing Techniques

    Good news — the latest rage in promoting your business is called inbound marketing, and it means having your customers come to you.

    It’s a legitimized strategy that eschews everything practical (and therefor tedious and painful) about outbound marketing: the cold calls, the fliers, the blanket advertisements…and all the costs associated with them.

    Inbound marketing instead focuses on utilizing content, search engine optimization (SEO), and social media to bring potential customers right to your business.

    It’s suave, more efficient, and most importantly, cheaper. Here are the top five effective inbound marketing techniques:

    1. Have content. Like, totally awesome content.

    Content is the bread and butter of effective websites. This means pertinent, genuine, in-house content. The CEO should blog, and visitors should know the site is human and constantly updated. Videos and white papers are even better if you’ve got the resources.

    2. Use keywords in that content.

    Think of your four favorite words relating to your business. Now repeat them in a blog post. Beautiful, your keyword optimized. All right, that’s an extreme example. Don’t do that. But do make a point to include the phrases that you’d imagine people searching for in your content.

    3. Be optimized. 

    If you’re a bakery in Boston and you’ve got the clout, feel free to include something like “best bakery in boston” several times. Web-searches (i.e. future customers) love those types of searches, and the more your content utilizes search engine optimization (SEO), the more likely you are to show up in Google and Bing.

    4. Share.

    Share your links with like-minded businesses and reciprocate. No reason a knife company can’t link to a fork company’s site if the fork company does the same. B2B is key.

    5. Be social.

    Have a Facebook page and a X (formerly Twitter) feed — and use them.

  • 5 Point Inbound Marketing Inspection You Should Run On Your Website

    It is a commonly accepted fact that when purchasing a vehicle, it is a good idea to get a pre-purchase inspection.

    One of your most important marketing assets, your company’s website, needs to be inspected as well to ensure that everything is running smoothly and that your time and money spent on it is worthwhile. Here are 5 key points that will guide an inbound marketing inspection on your website.

    Pre-Inspection Website Strategy

    Taking a step back from the website for a minute, think about two critical questions first:

    • What is the business objective of your website? (generate leads, build membership, etc)
    • What primary action do you want a website visitor to take? (purchase something, sign up for free consultation, etc)

    Answering these questions guides the success of the rest of your inspection, because you won’t be ‘blinded by love’.

    Step 1: Inspect the Outside of Your Website

    How does the website look visually on the outside? Think of the common phrase, beauty is in the eye of the beholder. The trouble with that mentality when it comes to the web is that your website should hopefully be whirling across the eyes of thousands of people. These are people that spend on average 5 seconds looking at your web page before determining if they are going to read on or click the back button. After all 76% of website visitors want a website that makes it easy to find what they want!

    Mechanic’s Tip: A website design should be visually appealing, sure, but more importantly functional for the people actually using the website!

    Step 2: How Is Your Website’s Engine Idling?

    This is an easy one, but one that surprisingly I encounter often. You must have website analytics reporting installed on your website.

    How can you know if your website’s engine is purring or roaring if you don’t have a baseline? Now, don’t get caught in the analytics trap, however. Just because you have analytics running and you are viewing them, doesn’t mean you have established the correct inbound marketing baseline.

    Mechanic’s Tip: Coordinate your website traffic goals with the baseline and some real set goals, marketing and sales goals.

    Step 3: Check the Book Value of Your Website

    How do your website and blog stack up against other ones in your industry? How about your competitors? There are so many different variables, but the most important to focus on when ‘valuating’ your website are:

    • Indexed Pages – The number of pages from your website that are stored in a search engine. Usually, the more the merrier! Think ‘more exposure’
    • Linking Domains – How many other websites link to yours? Search engines give you priority in search results based on your inbound links. Think quality.
    • Optimized or Not – Have you done some of the basics like use titles for the pictures on your website and put in descriptions for the pages and good titles to help search engine know what the content is?

    Mechanic’s Tip: It can be easy to get hung up or become obsessed with website reports, grades, assessments, but one thing is for sure, you need to have an idea of where you are really at. You can explore new business opportunities by strengthening areas of weakness.

    Step 4: Checking the No Brainers “Tires”, “Brakes”, and “Steering”

    A good mechanic wouldn’t skip checking the tires, brakes, and steering system. After all it would be consider crazy not to. It’s basic.

    There are a few website basics that often get overlooked.

    Go back to the questions pre-inspection (strategy), and ask yourself, do I clearly ‘guide’ my visitors to the expected thing they want, or the desired result I have?

    Mechanic’s Tip: Place clear call to actions prominently on your page that make sense.

    Step 5: What Reliability Rating Would You Give the Website?

    Not reliability in terms of uptime, although that is important too! Reliability in terms of: can your customers or clients rely on your website giving them exactly the information they need to do business with you? Are your prospects able to fully rely on the content you’ve published online to accurately portray how you do business? Enough with the long boring about pages and on to who you and your company really are.

    Mechanic’s Tip: Put your best foot forward and invest in clear content marketing where necessary.

    Post-Inspection: Website Goals

    An inspection isn’t always designed to point out the bad. Often you can find better during the process. But don’t neglect things that are important. Just as it wouldn’t be wise to ignore what your mechanic suggests, especially if it relates to your brakes or steering, it doesn’t make good business sense to ignore making your website the true marketing asset and sales tool it can and should be for your business.

  • Results Are the Product

    An entrepreneur, business owner, manager should always be looking at ways to improve their product or service. As I was brainstorming recently on product development, and how to align the core services and value your company offers to your prospects, a thought crossed my mind that just made sense:

    For a service-based company, results are the product.

    For a product-based company, results are the service.

    Product-based companies and service-based companies are really one in the same.

  • Social Media Policy Making: Principles

    A social media policy should exist with two purposes: to help set boundaries, and to create brand ambassadors within an organization. There are three key principles that should be included in every social media policy.

    1. Be smart

    “Have fun, but be smart.” – One of the principles in Coca-Cola’s social media policy

    Much can be learned from others. Respect others, treat them with respect. If you share something online be sure to also link to the source. Give credit where credit is due. It’s OK to share ideas, which is one of social media’s strong points. Be cautious, when necessary, but in general don’t be afraid to be open and transparent.

    2. Teach others

    Everyone should be taught the policy and teach it to others.

    People, make business happen. Your workforce has the ability to create a stronghold of positive communication through your people. Teach the benefits and boundaries of the policy, but don’t let it hamper their ability to spread good news about the business. This word of mouth will drive positive communication and lower average cost per lead.

    3. Connect the dots

    Make it understandable.

    Don’t leave people wondering how a social media policy (SMP) affects them. Give them the information necessary. Set boundaries but allow freedom. A good social media policy will connect the dot and point to other internal policies that relate as well. Keep the SMP separate but connected.

    Marketing Takeaway

    Social media has forever changed the way we communicate. Technology, as it continues to innovate, will spur further evolving ways for brands to connect with people and people to connect with brands. Could it be that brands are becoming more humanlike, taking on a persona of their own?

    While it is important for good business to take place behind policies and procedures, take care and not to limit carelessly the freedoms that can help grow your company through use of social media. Give boundaries without hampering benefits.

  • Does Organic Search Traffic Really Save Money? You Bet It Does!

    Organic search traffic, the un-paid search traffic to your website, can be valuable indeed. The value of these visits goes up when you have clear call to actions and a well thought through website sales funnel.

    It can often seem like a daunting task to rank for a specific keyword or keyword phrase, especially in a competitive industry. But where the real results lie in the aggregate overall ‘effect’ your content has on your inbound marketing getting found perspective.

    In the past I’ve talked at length about simple things you can do right away to have an impact on your search rankings. Over the long term, a well thought out inbound marketing plan, in conjunction with allocated time and resources, whether internal or outsourced, you can consistently increase the organic search traffic and leads for your business.

    When done right, you compound these results over a long-term period of time, rather than focusing on the short term results. Sometimes quick, immediate results are needed and can be a good testing ground, which is where paid advertising online can come into play. For those that can allocate money in their budgets for both content marketing and paid advertising you can get the best of both worlds.

    Focus on building out the long-term approach, and yes indeed, organic search traffic saves you money! Just don’t neglect the visitor after they get to your website.

  • How to Be Curious

    If you decide to not take something at face value and dig a little deeper to uncover what truly makes it what it is, then you are curious. Are you curious?

    photo of woman pondering - how to be more curious

    It’s no secret that I am driven by curiosity. Those who know me best will tell you as a kid I would always run around energetically working to discover something new. I was a master storyteller, often to my demise. One day my curiosity veered to a sharp halt.

    What is curiosity?

    Princeton WordNet will tell you curiosity isa state in which you want to learn more about something. Dictionary.com will tell you that curiosity is: the desire to learn or know about anything; inquisitiveness.

    Real world definition: curiosity is the freedom to explore that which interests you.

    How we suppress curiosity

    I found myself as a teenager self-halting my curiosity for a time in pursuit of other things I thought would bring me more freedom. Thankfully in my late teens my grandfather kicked me in the rear and motivated me to ‘be curious’. He lived an interesting life and would always share with me his stories like any great grandpa would do, but to me it was amazing.

    He advised me to be my own man and don’t follow the crowd. This has spilled over into my adult life and has been a guiding light for me.

    Do we suppress our curiosity in pursuit of other things?

    What are some of the things we do in life that suppress curiosity?

    • Career that lacks meaning
    • Education track not passionate about
    • Self-inflicted stress

    The other truth is that sometimes outside environmental variables can affect our way of life. This can often be the case if you are in an abusive situation or trampled on emotionally.

    Dangers of suppressing curiosity

    Albert Einstein said, “Intellectual growth should commence at birth and cease only at death”. So true. We don’t want to ever stop our growth mentally, emotionally, spiritually, or physically. When that happens, we can stunt the kind of growth that gets us ahead, in business and life.

    Education is important. You could say there are ‘traditional education’ and ‘non-traditional education’ tracks. They often converge and meet in the middle at some point, usually through some self-discovery.

    I grew up in a house where traditional education was always encouraged and at the forefront of my life. On the other hand, through life experiences and self-educating, I’ve discovered it’s not the only way to be ‘educated’.

    Curiosity is an important part of education, both traditional and non-traditional. When curiosity and inquisitiveness is suppressed, a dangerous thing can happen. Apathy grows, attentions are shortened, and the learning process (life and academic) can lose meaning.

    Opening up to inquisitiveness

    For educators:

    Encourage curiosity, let minds that are inquiring grow and thrive. Innovation happens here.

    For students (all of us):

    Push yourself to reach outside of the box. Learn traditionally and non-traditionally. Find what captures your interest and embrace it. Keep an open mind.

    (Photo credit: John Dressel)

    Question: What drives your curiosity?